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Our Project Consulting
Services Practice can provide you with access to our
experience in Multi-Media, Multi-Threaded Contact Centre,
Customer Relationship Management [CRM], Voice Over IP and Call
Centre [Set-up, Centralisation, Outsourcing] |

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Consultancy Quality Of Service
JGB Systems
has a reputation for quality of service, delivering on time
within budget allocated.
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IP Multimedia Contact Centre
Hutchison 3G is the first 3G [third generation]
mobile operator in the UK. Hutchison will also be launching in
Italy, Sweden, Austria, Thailand, Hong Kong, Australia.
JGB Systems
was in charge of the
planning, design, development, build of the IP Multimedia
Contact Centre Core Systems to be used as “Blue Print” for
implementation in the UK, Italy, Sweden, Austria, Thailand,
Hong Kong, Australia. These systems were interlinked with
Chordiant, Epiphany and Business Objects. Case Study available
on request.
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Voice
Over IP
JGB
Systems managed
the deployment of Voice Over IP within Hutchison
3G Network using IP phones.
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